Subscribe To Our Mailing List for 10% Off Your First Order

Terms & Conditions Old

General

AJWA.LONDON reserves the right to update or amend these Terms & Conditions at any time without prior notice.
The latest version will always be available on our website.

Products & Availability

  • All products are subject to availability

  • Product images are for illustrative purposes only; colours may vary due to screen settings

  • We reserve the right to update, modify, or discontinue products at any time without notice

Pricing &
Payment

  • All prices are displayed in GBP unless stated otherwise

  • Prices include VAT where applicable

  • We reserve the right to change prices at any time

  • Payment must be completed in full at checkout before orders are processed

Order Acceptance

An order is considered accepted once payment has been successfully processed and an order confirmation email has been issued.

AJWA.LONDON reserves the right to refuse or cancel any order at its discretion.

Order Processing & Dispatch

Orders are processed as quickly as possible.

Dispatch times are estimates and may vary due to order volume or operational requirements.

AJWA.LONDON is not responsible for delays caused by third-party couriers once an order has been dispatched.

Delivery

Delivery times provided at checkout are estimates only.
We cannot guarantee delivery dates and are not liable for courier delays outside our control.

Returns & Refunds

All returns and refunds are subject to our Refund & Returns Policy, which forms part of these Terms & Conditions.

Cancellations

Orders cannot be cancelled once placed, as our fulfilment system begins processing immediately.

This applies to all orders, including those placed via TikTok Shop.

Faulty or Incorrect Items

If you receive an item that is faulty, damaged, or incorrect, please contact us at sales@ajwa.london with your order number and clear images of the issue.

All cases are reviewed individually and resolved at our discretion.

Intellectual Property

All content on AJWA.LONDON, including text, images, logos, designs, and branding, is the property of AJWA.LONDON and may not be copied, reproduced, or used without prior written permission.

Limitation of Liability

AJWA.LONDON shall not be liable for:

  • Indirect or consequential losses

  • Delays caused by external factors beyond our control

  • Misuse of products

Nothing in these Terms & Conditions limits your statutory rights under UK consumer law.

Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales.

Contact Us